/* CX-Feedback — Privacy policy. */ function App() { useReveal(); return ( <>

Last updated: 2026-05-22. We review this policy at least once a year.

Who we are

CX-Feedback is a product of Target Applications Ltd, a company registered in Scotland. Registered office: Centura Court, Hillington Park, Glasgow G52 4PR. We are the data controller for the personal data we collect through this website.

What we collect on this website

  • The details you submit through the Book-a-call and Contact forms: name, organisation, work email, optional phone number, optional message.
  • Your email address if you subscribe to the fortnightly note.
  • Anonymised analytics about which pages you visited and how you got here. We use a cookieless, EU-hosted analytics service.

Why we hold it, and how long

Lead form submissions are used to reply to you about CX-Feedback. They are held in our CRM for as long as you remain a relevant business contact. Newsletter subscriptions are used only to send the fortnightly note; unsubscribe in one click and we delete the address.

We do not sell your data. We do not pass it to third-party advertisers. We do not enrich it with data from external brokers.

Where we hold it

In EU data centres, currently in the West Europe Azure region. Backups within the same region. No personal data leaves the European Economic Area without your explicit authorisation.

Your rights

Under UK GDPR you have the right to access, rectify, erase, restrict, port and object to processing of your personal data. Write to dpo@cx-feedback.co.uk and we will respond within one working day, and act within one month.

Customer (platform) data

This policy covers the marketing website only. For tenant data held inside the CX-Feedback platform, our customer (your landlord) is the data controller and we are the data processor. See your contract with us and our Data Processing Addendum for the full position.

How to complain

If you are not happy with how we have handled your personal data, write to us first at dpo@cx-feedback.co.uk and give us the chance to resolve it. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.